Where's the coupon code for my personalised item? When do I choose my photo / name?


If you have purchased an item that is created using a coupon code, Catch Of The Day will provide this code to you by email within 5 - 7 days of purchase.

When you buy a personalised product such as those pictured below, the process for getting your order is a little different. As explained in the advertisement, we will provide you with a coupon code which you can use to create your product on the suppliers website at a discounted rate.

It can take up to 7 days for your coupon code and redemption instructions to be emailed to you. If you haven’t received your coupon code after this time, we kindly ask that you to check your spam or junk folder.

You can also view your coupon code via your Catch account by following these quick steps;

1. Sign-in to Catch of the Day and click on "My Account".

2. Click on "My Orders".

3. Find your order number and look for the "Coupon Code" field.

4. Click on the "Redeem Here" link to visit the supplier's website and create your product.

If you definitely haven't received your code after 5 business days please let us know and we will be happy to manually source the information for you.

Please select the option "I need help completing my order" in the request form to ensure that we can get back to you as quickly as possible.

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