What does "About Today's Deal" mean?


The "About Today's Deal" section is here to help you find the information you need to place your order quickly and ensure you don't miss out.
If you need more information about a product that is available for purchase, please contact our Customer Service Team by contacting us (link below) - as we will be able to give you more specific information.

You may be having difficulties with confirming your order and making payment, check out the FAQs contained in this section for some troubleshooting guides - if you're stuck, you can always contact our Team.

Or, if you have made a mistake on the order that you've just placed - contact our Team immediately. Your order may have already gone too far in the process, but we will do our best to assist you where possible.

Our Support Team aims to answer questions about a live event within 30 minutes, so that you don't miss out on grabbing a great deal.

While you are completing the form you will be asked for some extra information, this is to help our Support Team get back to you with fast and accurate answers:

  • Please select the option that best matches your enquiry:
  1. I would like more details on an item - use this when you are browsing products on sale and we haven't provided all the information you require.
  2. I'm having trouble making a purchase - use this when you have chosen which products you would like to purchase but you are running into trouble at the checkout. You will be asked to choose which methods of payment you have tried - this helps our support team know where to look for potential technical trouble.
  3. I've made a mistake on my order - if you have already made your purchase, but realised that your delivery details were incorrect or you have purchased the wrong item, please select this option.
  • Item description or name:

Please be as accurate as you can when describing the item. Brand name, product and any model numbers you can find will help!

After you have entered these details - please provide a description of what issue is occurring, or which details you would like further assistance with.

Hopefully we'll be able to make everything crystal clear for you, so that you can enjoy you shopping with Catch Of The Day.

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