What does "If There's A Problem" mean?


"If There's A Problem" with the delivery of your order, or if you're not sure that you have completed your order fully, this section will have the answer for you.

If you have now received your order, but there seems to be an issue with it, you can find some helpful tips in the FAQs of this section. We are able to help you if your order is;

  • damaged upon delivery to you,
  • missing an item, or
  • the wrong order, or has the wrong items.
CatchOfTheDay.com.au will sometimes feature goods that need to be 'redeemed' with a Third Party such as a photo album or photograph printing offer. So, if you need to complete your order through a Third Party website - you'll find what you're looking for here.

If you have already searched the FAQ section and haven't found the answer you're looking for, you are more than welcome to get in contact with our dedicated Customer Service Team. You can Contact Us Now (link below) or send an email to us (email response time may take up to 7 days), and one of our helpful Team Members will be in touch to show you the way.

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